How do I reset my Amazon authenticator?

How do I restore my Amazon Authenticator app?

To regain access to your account, you’ll need to verify your identity by providing a scan or photo of a government-issued identity document. To protect your account, we won’t be able to make changes to your Two-Step Verification settings until your identity is successfully verified.

How do I bypass two factor authentication on Amazon?

To disable Amazon’s Two-Step Verification, please follow these steps:

  1. Go to the Amazon desktop site and hover over your name.
  2. Click on Hello, Your Name and then click Your Account.
  3. Click Login & security.
  4. Click Edit next to Two-Step Verification (2SV) Settings.
  5. Click Disable Two-Step Verification.

How do I reset my 2 step verification?

Recover an account

  1. Sign in to your Google Admin console. …
  2. From the Admin console Home page, go to Users.
  3. Click the user you want in the list. …
  4. Click Security.
  5. Click 2-step verification. …
  6. Click Get Backup Verification Codes.
  7. Copy one of the verification codes.
  8. Send the backup code to the user in an IM or text message.
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How do I verify my Amazon account without a phone number?

You can make an Amazon account with an email address. However, you have to provide your phone number in the period of using it. You cannot bypass the phone verification, so I recommend you using the Amazon account creator to bypass phone verification automatically. You can make an Amazon account with an email address.

How can I recover my OTP?

Lost or damaged

  1. Log into OneStart. …
  2. Select the Services tab, and then click Administrative Systems on the left.
  3. In the expanded left menu, click Application Access.
  4. Under “Step 3 – OTP Token”, next to “Deactivate an existing OTP Token”, click the + (plus sign).

Why am I not getting my OTP code from Amazon?

If you still haven’t received the code, wait at least 60 seconds after first clicking the button; then click Send again. If you’re still unable to receive the code, try clearing your cache and cookies and restarting your browser.

How do I change my OTP number on Amazon?

Frequently Asked Questions

  1. Go to your Amazon customer account on
  2. Under Account & Lists, click Your Account.
  3. Choose Login & Security.
  4. Click Edit next to Two-Step Verification (2SV) Settings. …
  5. Once approved, you can change or remove your Two-Step Verification (2SV)

How do I turn off two-step verification without signing in?

Turn off 2-Step Verification

  1. On your Android phone or tablet, open your device’s Settings app Google. Manage your Google Account.
  2. At the top, tap Security.
  3. Under “Signing in to Google,” tap 2-Step Verification. You might need to sign in.
  4. Tap Turn off.
  5. Confirm by tapping Turn off.
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How do I change my 2-step verification number on Amazon?

Go to Your Account and select Login & Security Settings. Click Edit in the Two-Step Verification (2SV) Settings section. Click Enable to set-up Two-Step Verification. Add your primary phone number (this phone must be able to receive text messages) or download and configure an authenticator app and click Send code.

Why is my Authenticator not working?

If Google Authenticator app is not working, either on Android or iPhone, there may be a problem with the time sync. … All you have to do is make sure your Google Authenticator app’s time is synced correctly. Launch the app, tap the Menu button (three dots), and go to Settings > Time Correction for Codes > Sync now.

How do I backup my Authenticator?


  1. Download and install Google Authenticator application on your new smartphone.
  2. Open Google Authenticator on your old Android phone.
  3. Tap the menu button at the top-right of the app and choose Transfer accounts.
  4. Choose Export accounts.
  5. Select accounts you’d like to transfer to a new phone and tap Next.

What is the Amazon Authenticator app?

An authenticator app is a standalone software application that can be downloaded to a smartphone, mobile device (tablet, iPad, etc.), or your desktop computer. It generates a random code that can be used for Two-Step Verification. Authenticator apps do not have access to your Amazon login.

Why does Amazon keep asking me for OTP?

Due to the value of some items, a one-time password (OTP) is required on delivery for some orders. An OTP adds an extra layer of security to your packages. If an OTP is required, we send a six-digit, numeric OTP to your registered email address after we ship the item.

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How do you get into my Amazon account if my phone number has been changed and I forgot the password?

Reset Your Password

  1. Go to Password assistance.
  2. When prompted, enter the email address or mobile phone number associated with your Amazon account and select Continue. …
  3. Enter the OTP you received and select Continue.
  4. Create a new password.

How do I get the authenticator app for Amazon QR code?

Go to Settings and select Login Settings. Click the Edit button next to Advanced Security Settings, and then click the Get Started button. Check Authenticator App when prompted to choose how to receive codes. A QR code will display on the screen.