Frequent question: Why is it saying my Apple ID is not active?

How do I fix Apple ID is not active?

If you use security questions with your Apple ID, or if you don’t have access to a trusted device or phone number, go to Then you can unlock your account with your existing password or reset your password.

Why does it say my Apple ID is inactive?

This is something that the owner of the account has to request.It does not happen automatically. When that happened you should have received an email with a re-activation code. You need to contact Apple support to re-activate the account by providing the code you were sent.

How do I make my Apple ID active again?

You can’t reactivate your ID yourself. You have to call Apple Support and they can reactivate it once you supply the code number. Scroll further down the page and there are contact telephone numbers for various counties.

How long does an Apple ID stay active?

Apple removes IDs from its database if it is not used for a long period (2 years?). This would be a serious problem if you wanted to revive an iOS device that had iOS 7 or higher (with activation lock). But in your case, with a new device, just establish a new ID.

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Does Apple delete inactive accounts?

Apple (sometimes) deletes inactive accounts

Either way, the deletion process always comes with a 30-day warning, so it shouldn’t catch anyone out of the blue.

How do I know if my Apple ID is active?

From the Devices section of your Apple ID account page, you can see all of the devices that you’re currently signed in to with your Apple ID, including Android devices, consoles, and smart TVs: Sign in to,* then select Devices.

Can my Apple ID expire?

Apple IDs don’t expire.