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TunnelBear Review – Best Secure & No Logs VPN Service for Windows, Android, Mac, iOS/iPhone

TunnelBear (also known as the TunnelBear VPN), founded in 2011, is a Canada based VPN service provider developed by TunnelBear Inc. Amazingly its service is used by more than 13 million people across 179 countries who worry less about browsing on public WiFi, online tracking or blocked websites. I have reviewed various VPN service providers in this website, but very few of them stand out like TunnelBear in terms of simplicity, good performance and usability at the same time. This has to be really the outstanding good VPN service that focuses on giving users the sense of comfort and peace of mind that they need when surfing online.

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If you are looking for a very user-friendly, easy-to-use and at the same time a secure VPN provider that is designed to cover various necessary fronts to help you browse the web anonymously and to protect you from snoopers, to help you bypass internet censorship or access region-locked and blocked content online by hiding your IP & location and browsing activities from data thieves, governments and advertisers, then Tunnelbear is a solid option that you can choose. This is a simple No logging VPN provider that securely tunnels your internet connection to locations around the world while allowing you to access the Internet with military grade encrypted privacy being connected with their world class private servers from all over the world.

 

Pricing plan with remarkable features

In this TunnelBear review I’ll introduce you first with the pricing plan of this best secure VPN service provider so that you can choose one plan that best suits your desire of using VPN service. TunnelBear currently has 3 following pricing plans for the visitors of this website: Starter Plan (Free), 1 Month Plan and 1 Year Plan.

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  • Starter Plan (Free): $0/month; 500MB/month for free; add 1GB of free data on tweeting
  • 1 Month Plan: $9.99/month, Save 0% 
  • 1 Year Plan: $4.99/month ($9.99/month), Save 50%

Remarkable Features of Premium Plans at a glance

  • Multiple VPN Servers in 20 Countries worldwide
  • Unlimited traffic, bandwidth and Server switching
  • Only  email address as username is required to sign up
  • No Identifiable connection logs or activity logs stored in VPN gateway servers
  • World class & Powerful VPN Client software / apps
  • OpenVPN protocol by default for Windows, Mac OSX & Android
  • IPSec/IKEv2 protocol by default for iOS devices
  • Maximum security with up to AES-256Bit encryption
  • IPv6 leak, WebRTC Leak & DNS Leak Protection by default
  • VigilantBear (Kill-switch) to block traffic when connection drops
  • GhostBear (port 45578 or 3389) to bypass DPI (Deep Pack Inspection) in censored locations
  • Blocker extension blocks WebRTC leak, Adds, tracking, malware etc
  • TunnelBear browser extension for Chrome and Opera
  • Up to 5 simultaneous Devices connection at a time
  • Compatible with Windows, Mac OSX, iOS & Android 
  • Multiple Payment Methods including Bitcoin
  • 24/7 email Support 

 

Try TunnelBear for free

 

Accepted Payment Methods

TunnelBear accepts these following payment methods for its users to pay for VPN service : Visa/Master Card, PayPal, American Express, Bitcoin. You can buy VPN plan anonymously with Bitcoin while using only your email address. 

 

VPN Servers in 20 countries Worldwide

WIth Tunnelbear VPN network, you can tunnel to any of their server locations (the countries chosen in the app) from just about anywhere in the world, as long as you are connected to a network. TunnelBear offers a handful number of choice in its server locations. Currently they have self-managed servers spread out across 20 countries. Their servers are located in following countries: United Kingdom, United States, Canada, Germany, Japan, Ireland, Spain, France, Italy, Netherlands, Sweden, Switzerland, Australia, Singapore, Brazil, Hong Kong, Denmark, Norway, Mexico, India.

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Operating System and Device Compatibility  

If you use the Internet on variety of devices – like desktop, laptop or mobile etc – you need such a secure VPN that is fully compatible with those devices and operating systems installed, and also capable of protecting  your internet privacy and security to the possible extent. Tunnelbear has easy-to-use apps for major operating systems Windows (Desktop and Laptop), Android, Mac and iOS. It is also compatible with Linux. They have also setup guides for all of them so that anyone can set up their software and get online in moments. Their apps are fast, easy-to-use and stable with time-saving features like one-click connect and one-tap server selection.

Note that currently you cannot use TunnelBear on your Kindle/eReader, Windows mobile devices, Apple/Android TV, gaming systems, or by manually configuring your modem/routerWindows Vista and later or XP is no longer supported with Tunnelbear

Finally, TunnelBear offers two extensions for your Chrome (including Chrome OS) or Opera browsers.

TunnelBear uses the latest and greatest secure VPN technologies. Their Windows, Mac OS X and Android applications use OpenVPN and iOS app uses IPSec/IKEv2 by default. 

 

Unlimited Bandwidth, data transfer and Server Switching

Unlike many other VPN providers, Tunnelbear assures they will never limit you to use bandwidth, speed or server switching. You are also most welcome to be connected to any of their VPN servers, anytime, without restrictions or download caps (but NO illegal P2P). Easily switch between server locations is widely available at no additional charge. In short:-

  • Unlimited Speed: No throttling Ever.
  • Unlimited Bandwidth: No bandwidth restrictions or download caps.
  • Unlimited Server Switching: Switch between locations at no additional charge.

 

5 simultaneous connections per account

TunnelBear allows up to 5 simultaneous connections per account, which makes them perfect for those who face need of that facility. It will really seem great for people with families that need to protect more than one online connection or even just people that use a couple mobile devices in addition to their home computer.

 

World class and very competent VPN Client Software / App

In this TunnelBear review, I’ll depict an overview of the security and privacy level of TunnelBear’s client software in detail.

TunnelBear, with  their dedicated team composed of talented and expert IT security personnel, has been able to develop an incredibly simple but at the same time innovative, impressive, competitive and very powerful VPN client software that has, with some cool features, one of the most secured and end-to-end encryption technology in the industry to ensure the most up-to-date, high performing and feature-rich security service. They have developed this vpn software to defeat censorship, protect your personal identity and prevent tracking you while surfing. The reasons why I said this client software cool are as below-

VPN client includes latest protocols with strong AES 256-bit encryption by default

TunnelBear’s powerful VPN software is built to establish a highly secured and military grade encrypted VPN connection between your computer and their VPN tunnel. For ensuring utmost privacy and security in any situation, TunnelBear offers two different VPN protocols on their network: OpenVPN protocol for Windows, Mac OS X or Android users and IPSec/IKEv2 protocol for iOS users as IPSec/IKEv2 works best on iOS devices.

TunnelBear performs a symmetric encryption on the data that leaves your computer or device before it travels across their vpn tunnel and out to the Internet. 256 bit symmetric encryption is generally considered extremely strong. So they have used in their software strong AES 256-bit encryption by default. Weaker encryption isn’t even an option in there. When you use it, all in-and-outgoing connections is anonymized and no third-party can see your real IP address. Encryption levels of different protocols on different OSs are as below-

Tunnelbear-review-best-vpn-service-provider-cheal-winfows-android-mac-ios-linux-ip-hide-leak-killswitch-ipv6-protection-add-blocker-filtering-anti-virus-malware-app-encryption-openvpn x

Capability to hide IP assigned to your ISP

I performed multiple tests at different IP-tracker websites to see with my own eyes about how much capable TunnelBear is of hiding my real IP assigned to my local ISP. I am highly impressed that I found all the results of my tests supremely OK. I, for example, only show below here the image of the result got at renowned IP tracker website whatismyipaddress.com . The image shows that their client software works perfectly in hiding my real IP address assigned to my local ISP, as my IP is not visible. You can only see an Hong Kong IP Address 27.0.232.182 perfectly altered by TunnelBear.

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Data authentication and Handshake encryption

TunnelBear manages data authentication and handshake encryption technology to increase data security and privacy. Any information that is sent or received from your computer must be authenticated before it can be decrypted. Data authentication is used to ensure you are who you are and prevent things like a Man in the Middle Attack. And An encryption handshake prevents you from unwittingly connecting to an attacker who is impersonating a TunnelBear server.

Capability to prevent DNS Leak 

You should know that your Internet Service Provider (ISP) is able to read and monitor what you do on the internet by storing file-logs and records in their servers about your whole internet activities. When connected to a VPN, a user automatically connects with VPN’s DNS server instead of ISP’s DNS. This way, the ISP doesn’t know which domain you are accessing or what website you are visiting. But, in rare cases it can happen that your system will revert back to your ISP’s DNS server, exposing your online activities to your ISP. So ‘DNS leak protection’ feature has been invented by VPN providers to mask your local ISP’s eye to let them not see and record your internet activity at all.  To prevent DNS leak, Tunnelbear configured ‘Automatic DNS leak Protection‘ in their VPN software. They stated-

TunnelBear DNS is turned on automatically when you connect, so you’re protected whenever you use your VPN. We’ve also made sure to highlight in our privacy policy that we never log any of these requests.

At TunnelBear, we’re constantly on the hunt for new ways to reduce the information that’s stored about you. Running our own DNS servers is one way we can make sure your DNS is never logged by TunnelBear or your ISP”. [https://www.tunnelbear.com/blog/tunnelbear-dns-protecting-your-privacy-and-mauling-dns-leaks/]

I performed multiple ‘DNS Leak’ tests at different DNS-Leak-Tracer websites and am delighted to say that I have experienced No DNS Leak ever during my tests. I show below here, for example, 4 images from my test results performed at www.dnsleaktest.com, www.perfect-privacy.com/dns-leaktest , ipleak.net and www.dnsleaktest.com. You see the images showed the result of ‘No DNS Leak’, as you only see  United States & Belgium DNS IPs  altered by TunnelBear; not the DNS IPs assigned to my local ISP.

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Capability to prevent WebRTC IP Leak 

Reports from some users have brought to light a Internet security hole first in VPN industry that might reveal your local IP address to websites / web Browsers through ‘WebRTC’. The ‘RTC’ in WebRTC stands for Real-Time-Communication, and the API directory is used for voice calls, video chats, and p2p file sharing.  This WebRTC was originally developed to aid certain types of connections between browsers without the need for an additional plugin. But today’s most remarkable worrying subject in VPN industry has been WebRTC that could be used to discover your local IP address provided by your local ISP, even under the presence of a VPN connection.

So, does TunnelBear client software has the capability to protect your local IP address from being leaked through WebRTC?

I am very happy to state that TunnelBear perfectly passed the tests and No WebRTC IP leak were detected, at all, during my tests. I, for example, have shown below here an image of a test result got from very reliable WebRTC IP tracker website  ipleak.net . The result shows the IP address 172.18.13.114 as WebRTC Local (Private) IP address which is assigned to TunnelBear; not assigned to my local ISP. So, my Local IP address is not leaked through WebRTC technology. See the images below-

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Note: To increase ‘WebRTC Local IP address leak protection’ security, I recommend you to use updated Mozilla Firefox browser (and completely avoid Google Chrome, Opera, Safari, Comodo Dragon etc browsers), while being connected with VPN, for ensuring more privacy. If you add ‘Disable WebRTC’ extension to Mozilla Firefox Browser and perform the same test at ipleak.net , then you’ll get more perfect result and even your VPN’s private and local IP addresses will be absolutely invisible. See the image below-

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In case you use ‘Google Chrome‘, you are recommended to add ‘WebRTC Control‘ extension to an updated Google Chrome to prevent ‘WebRTC IP Leak’ perfectly. Recently Tunnelbear has launched ‘Tunnelbear Blocker‘ Extension for Chrome browser user which I consider to be the best in the market. This extension includes ‘WebRTC Leak Blocker’ option which gives impressive result in preventing WebRTC IP leak.

Kill Switch (VigilantBear): to block all internet traffic when connection drops

Kill-switch is an innovative feature to ensure data privacy and security of all users by disabling all internet activities when the VPN disconnects. To ensure complete protection, Tunnelbear added this ‘Kill Switch’ feature in the name of ‘VigilantBear‘ in their VPN software that disconnects all your internet activities if the VPN connection drops. It means when kill-switch is enabled and the connection interrupts, the client software automatically blocks all outgoing network connections so that your real IP is protected from being exposed.

Tunnelbear-review-best-vpn-service-provider-cheal-winfows-android-mac-ios-linux-ip-hide-leak-kill-switch-Vigilantbear c

This is an optional feature so you can switch it on if you feel the need. Tunnelbear is here to provide security and anonymity to users. But, this tool only manages to protect the user’s privacy until it is connected. In most disconnection cases, users do not even realize that their VPN connections have stopped working. Cyber criminals and surveillance agencies stay on the lookout for these few unprotected moments to get into a system and compromise its security. Luckily, this will not be the case anymore with Tunnelbear users, because they have introduced this Kill Switch feature in its VPN Apps

Capability to bypass DPI (Deep Pack Inspection) in censored locations

Nowadays different websites, ISPs and Governments of different countries around the world are using DPI (Deep Packet Inspection) technology to spy on people’s online activities and control their access to the Internet. This DPI can only tell them that you are using encryption and that your packets are coming from a VPN server. However, It is not a magic wand that breaks encryption. And so far, despite pretending to do exactly that, not even the NSA has ever broken a single packet with or without DPI.

To solve this DPI issue, Tunnelbear added an option ‘BearGhost’ to their software so that user can check this option in order to protect his VPN traffic from being traced and finally blocked by user’s ISP, governments or any websites that use DPI firewall.

GhostBear uses a modern technology called Obfsproxy. When you turn GhostBear on, it changes your VPN traffic signature to look like a regular traffic (although still an encrypted VPN traffic) that isn’t normally traced by DPI. Obfsproxy alters a number of identifying features like how big a packet is or the order that they’re sent in. It can add or remove data to a packet by “padding” or “trimming” them into sizes that are less recognizable.

Tunnelbear-review-best-vpn-service-provider-cheal-winfows-android-mac-ios-linux-ip-hide-leak-killswitch-ipv6-protection-ghostbear-dpi-deep-packet-inspection-c

I performed a test on this issue at www.doileak.com to know about how much capable TunnelBear is of preventing a VPN connection from being inspected and traced by any 3rd party. The result shows that No VPN connection was traced by www.doileak.com and it reports that ‘We could not detect your connection type‘. See the image below-

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Note: If VPN connection was detected, then it would say – ‘You are connected via generic tunnel or VPN and have made …. hops. Your connection type (generic tunnel or VPN) is rather uncommon for the average internet surfer, and could suggest proxy/VPN use’. 

So, TunnelBear is a great choice for the users who live in such countries that practice Internet censorship such as China, Turkey, Iran, the United Arab Emirates etc

 

Tunnelbear Blocker

Tunnelbear has added some amazing tools to its Blocker Extension for Chrome that ensures greater online privacy and security. It blockes Ad, Flash, Fingerprint, Gmail pixel tracking, Microphone, Social Buttons, WebRTC IP leak, F***F***Ad, Malware etc. Its tools also work together with TunnelBear VPN apps to add even greater privacy while browsing. It is absolutely Free, simple and handsome.

This blocker is probably the best in the market to increase your online privacy.

 

Browser Extension for Chrome and Opera

Tunnelbear has launched browser extensions for Chrome and Opera browsers for its both free and premium customers with ‘No additional charge’. Their fully featured trial also allows you to test the extension for Chrome and Opera browser. The Extension has been designed keeping the novice-user in mind. So, it becomes easy to use, with No complications. You can use this browser extension on Windows, Android, Mac, iOS or even Linux.

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What benefits you get if you use the browser extension

  • You can connect with servers available in 20 countries
  • You can switch between servers as many times as you like to do
  • You’ll get complete Freedom to surf the web anonymously
  • You are allowed to unblock web content and geolocation worldwide
  • Your traffic, while browsing, will travel through a secure encrypted tunnel
  • Your real IP address and geolocation will be hidden from website you visit
  • Your browsing activities will also be unseen from your ISP or DNS provider
  • You can enjoy unlimited bandwidth and data transfer with faster speed

 

Privacy Policy

TunnelBear, as a best VPN service provider, is seriously committed to client’s privacy. To ensure their users’ privacy they accept Bitcoin too beside other payment methods from their users to pay for their services. So, you can pay anonymously using only your email address.

TunnelBear is also one of the best No logging vpn service providers; meaning they neither store user’s connection/session-logs (user’s local IP address, time-stamps during connecting or disconnecting attempts) nor activity-logs whatsoever, nor they can relate any online activity with any specific user and they cannot match any specific user’s identity with any Internet activity. They say- They stated that-

TunnelBear explicitly does NOT collect, store or log the following data:

  • IP addresses visiting our website
  • IP addresses upon service connection
  • Any information about the applications, services or websites our users use while connected to our Service

TunnelBear does NOT store users originating IP addresses when connected to our service and thus cannot identify users when provided IP addresses of our servers. Additionally, we cannot disclose information about the applications, services or websites our users consume while connected to our Services; as TunnelBear does NOT store this information”.

This is why I personally consider Tunnelbear as the best anonymous VPN providers in industry that you can rely on. 

 

Refund Policy

TunnelBear has an option, as you already come to know above, for its user to get 500MB of free data every month plus 1GB of free data on tweeting. I think it is sufficient to test overall performance of TunnelBear. So, anyone can get this free data to test their VPN services before purchasing any plan. And yes…therefore TunnelBear does not offer any refund. They clearly stated-

  • Many issues can contribute to sub-optimal performance (ISP, location, censorship, settings, etc). The TunnelBear team goes to exceptional lengths to satisfy users who experience sub-optimal performance or the occasional outage. However, TunnelBear does not offer financial reimbursement due to these issues.
  • Sorry, we don’t offer refunds‘.

 

Customer Support

After sales, customer support service is one of the key implementers to hold your customers; particularly, when you work in a service industry. Be that as it may, with regards to a VPN, Customer benefit gets to be something more than simply fundamental. very one of these services increases the value of the administration acquired and likely enlarge maintenance.

TunnelBear only offers email support and no live chat support. Their support team is available to help you 24x7x365. Contact them anytime, via Email, expert support team will come forward to solve your problems. Their support seems professional and friendly. They also provide a Knowledge-base `Help’ section for its clients where they try to explain some issues that may generally be raised. 

 

Go to TunnelBear.com

 

Remarkable Pros

  • Multiple VPN Servers in 20 Countries worldwide
  • Unlimited traffic, bandwidth and Server switching
  • Only  email address as username is required to sign up
  • No Identifiable connection logs or activity logs stored in VPN gateway servers
  • World class & Powerful VPN Client software / apps
  • OpenVPN protocol by default for Windows, Mac OSX & Android
  • IPSec/IKEv2 protocol by default for iOS devices
  • Maximum security with up to AES-256Bit encryption
  • IPv6 leak, WebRTC Leak & DNS Leak Protection by default
  • VigilantBear (Kill-switch) to block traffic when connection drops
  • GhostBear (port 45578 or 3389) to bypass DPI (Deep Pack Inspection) in censored locations
  • Blocker extension blocks WebRTC leak, Adds, tracking, malware etc
  • TunnelBear browser extension for Chrome and Opera
  • Up to 5 simultaneous Devices connection at a time
  • Compatible with Windows, Mac OSX, iOS & Android 
  • Multiple Payment Methods including Bitcoin
  • 24/7 email Support 

Remarkable Cons

  • Small Number of Server locations
  • No live chat support

 

Go to TunnelBear.com

 

Our Take on TunnelBear

In this TunnelBear review, I am delighted to say that TunnelBear is, according to me, one of the best no logging anonymous VPN service providers in VPN industry. Firstly, you can register with them using only email address and buy any premium plan with bitcoin anonymously. Secondly, my tests proves that TunnelBear perfectly ensures military grade encrypted privacy of user’s identity and online activities while surfing, by hiding user’s local IP and geo-location and internet activities from unauthorized inspection of any third party. Thirdly, TunnelBear is one of the best logless vpn service providers; meaning they neither store user’s connection/session-logs (user’s local IP address, time-stamps during connecting or disconnecting attempt) nor activity-logs whatsoever, nor they can even relate any online activity, while connecting to VPN, with any specific user’s account. So, TunnelBear may be a great choice in terms of users’ privacy especially for those (like truth seeker journalist, news reporter, blogger) who face a severe need of end-to-end online anonymity and privacy in upholding true information in the internet against powerful bad organizations ( like bad governments, bad law enforcement agencies, bad politicians etc.) with a view to protecting themselves from the probable harassment that might take place by those bad organizations, because if these organizations even illegally force TunnelBear to handover all possible connection logs or activity logs of any specific user, they will neither be able to either hand it over nor can officially match any specific user’s Internet activity with any specific user’s account. Fourthly, TunnelBear is also suitable and highly recommended for those users also who want to bypass any country’s Internet Censorship &  Content Surveillance, as well as to access any Geo-Blocked Website, or to view or download any legal file or video with profound privacy. Fifthly, TunnelBear is compatible with all major devices and operating systems, and offers all its features with cheap price as best cheap VPN provider.

 

Go to TunnelBear.com