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Private Internet Access VPN Review – Best Cheap, Secure & Logless VPN Service for Windows, Android, Mac, iOS/iPhone or Linux

Private Internet Access (PIA) is a USA based leading Secure VPN service provider, which is considered to be one of the best logless VPNs, specializing in secure encrypted VPN tunnels which create several layers of privacy and security providing you safety on the internet

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Private Internet Access is brought to you by London Trust Media, Inc. that has gained incredible insights into the inter-operations of marketing firms, advertising firms, companies and more. Appalled by the incredibly detailed access to the private lives of Internet users, the company sought out the most effective solution to help users regain their privacy and security, effectively adopting new goals and principles for the company which was originally rooted from the ground up as a marketing, media and web development firm.

This is actually one of the best cheap VPN providers in industry that impressed me a lot with their easy-to-use VPN client software and its competitive & world class performance. After performing several tests, now I believe that PIA VPN provides state of the art, multi-layered security with advanced privacy protection using VPN tunneling. Actually their services have been designed from the ground up to be able to operate using built-in technology pre-existing in your computer or smartphone device. The services operate at the TCP/IP interface level, which means all of your applications will be secured, not just your web browser.

 

Pricing Plan with Features of PIA

In this Private Internet Access VPN review I’ll introduce you first with the pricing plan of this best cheap VPN provider so that you can choose one plan that best suits your desire of using VPN service.

Private Internet Access offers a sum of 3 plan alternatives, individually month to month, bi-yearly and yearly. All arrangements permit up to 5 concurrent device associations to be utilized. This, furthermore to low costs, makes Private Internet Access one of the least expensive VPN service provider accessible. The Yearly Package at only $39.95 is one of the best No log VPN services you can get from any secure VPN service provider available today.

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  • 1 Month Plan: $6.95 per month; Billed every month until order canceled
  • 6 Months Plan: $5.99 per month ($6.95 per month); Save 14% if you purchase this plan
  • 12 Months Plan: $3.33 per month ($6.95 per month)Save 52% if you purchase this plan

Features at a glance for all plans mentioned above

  • 3330+ VPN Servers in 25 Countries worldwide
  • Unlimited traffic, bandwidth and Server switching
  • Only username & email address required to sign up
  • No connection logs, No Activity logs stored
  • Full featured & Powerful VPN Client software / apps 
  • IPv6 leak, DNS Leak Protection & Kill-switch options
  • OpenVPN (UDP, TCP), L2TP/IPSec & PPTP Protocols
  • Maximum security with up to AES-256Bit encryption
  • PIA MACE to block ads, trackers and malware
  • Protection from Firesheep and Faceniff attack
  • Port Forwarding, SOCKS5 Proxy Included, P2P allowed,
  • Connections up to 5 devices at a time allowed
  • Compatible with Windows, Mac, iOS, Android, Router
  • Multiple Payment Methods including Bitcoin
  • A 7 Day Money Back Policy adopted
  • 24/7 email/ticket Support 

 

Accepted Payment Methods

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PIA accepts multiple payment methods for purchasing their VPN service. You may pay with any significant MasterCard, PayPal, OKPAY, CashU, cold hard cash, or even Bitcoin. You can also pay anonymously with many major brand gift cards and enjoy instant ACCESS. Starbucks, Walmart, Best Buy, and 100’s of other gift cards are accepted. They are fully ANONYMOUS and 100% SECURE.

 

Visit www.PrivateInternetAccess.com

 

3330+ Servers in 24 Countries

For a cheap budget VPN, Private Internet Access VPN offers a good number of choice in its server locations. Currently they have self managed 3330+ VPN servers in 24 countries worldwide and their authorities have full control to them and all servers are entirely managed personally by their technical staff. Admin access to servers is not provided for any third party.

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Their servers are located in the following countries: United States, United Kingdom, Canada, Australia, New Zealand, Netherlands, Sweden, Norway, Denmark, Finland, Switzerland, France, Germany, Ireland, Italy, Romania, Turkey, South Korea, Hong Kong, Singapore, Japan, Israel, Mexico, Brazil, and India. PIA authorities have full control over the servers and all servers are entirely managed personally by their technical staff. No third party is permitted to access to server system.

 

Compatible with major Operating Systems and Devices

It is noteworthy that the compatibility features of PIA VPN is very good and their apps run smoothly and comfortably with various gadgets and platforms. PIA offers sleek, cutting-edge apps for Windows (7 or newer), Mac OS (10.8 or newer), Linux (12.04 or newer), Android (2.2 or newer), iOS (8.0 or newer). You can secure your devices with PIA in seconds. Their apps are fast, easy-to-use and stable with time-saving features like one-click connect, one-tap server selection, and a ping test to choose the fastest server. Every single vital direction about the setting up you can discover in FAQ area, on the blog or request help utilizing every single conceivable channel of client support.

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Unlimited Bandwidth, Speed and Switching

Unlike many other VPN providers, PIA assures they will never limit you to use bandwidth, speed or server switching. You are also most welcome to be connected to any PIA server, anytime, without restriction or download caps (but NO illegal P2P). Easily switch between server locations is widely available at no additional charge. They  have 2330+ servers in their server clusters, so connections are always available. In short:-

  • Unlimited Speed: No throttling Ever.
  • Unlimited Bandwidth: No bandwidth restrictions or download caps.
  • Unlimited Server Switching: Switch between locations at no additional charge.

 

Use up to 5 devices simultaneously

According to the available plans mentioned above, you can use  up to 5 devices simultaneously of your choice with your user account (Desktop-PCs, Laptops/Notebooks, Smartphones, Tablet-PCs or other machines able to connect to the Internet) if you purchase any of the above 3 plans; meaning 1 Month Plan or 6 Months Plan or 1 Year Plan.

 

World Class & Highly Competitive VPN Client Software / App

In this Private Internet Access VPN review, I’ll depict an overview of the security and privacy level of their client software / app in detail.

Private Internet Access, with  their dedicated team composed of talented and expert IT security personnel, has been able to develop an incredibly simple but at the same time innovative, impressive, competitive and very powerful VPN client software that has, with great features, one of the most secured and end-to-end encryption technology in the industry to ensure the most up-to-date, high performing and feature-rich security services. They have developed this vpn software to defeat censorship, protect your personal identity and prevent tracking you while surfing. The reasons why I said this client software world-class and impressive are as below-

PIA–Client Software includes different Protocols to ensure Internet Privacy

For ensuring utmost online privacy and security in any situation, PIA VPN offers a variety of VPN protocols so that you can set your preferred level of encryption, speed, and privacy protection between your computer and the VPN server location you connect to. When you use their VPN, all in-and-outgoing connections between your computer and their VPN server are anonymized with military grade privacy and no third-party can see your real IP and DNS addresses. The Protocols are: OpenVPN (TCP & UDP), L2TP/IPsec and PPTP.

Capability to hide your IP assigned to your Local ISP

I performed multiple tests using different protocols and servers offered by PIA at different IP tracker websites to see with my own eyes about how much capable PIA is of hiding my real IP assigned to my local ISP. I am highly impressed that I found all of them supremely OK. I, for example, only show below here the image of the result got at the renowned IP tracker website whatismyipaddress.com where I used OpenVPN-ECC protocol and an USA server to test. The image shows that their client software works perfectly in hiding my local IP address, as my local IP address is not visible at all. You only see an  US (Washington) IP-Address 208.167.254.236 perfectly altered by PIA.

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Capability to prevent DNS Leak

You should know that your Internet Service Provider (ISP) is able to read and monitor what you do on the internet by storing file-logs and records in their servers about your whole internet activities. When connected to a VPN, a user automatically connects with VPN’s DNS server instead of ISP’s DNS. This way, the ISP usually  doesn’t know which domain you are accessing or what website you are visiting. But, in rare cases it can happen that your system will revert back to your ISP’s DNS server, exposing your online activities to your ISP. So ‘DNS leak protection’ feature has been invented by VPN providers to mask your local ISP’s eye to let them not see and record your internet activity at all.  To do this PIA  added ‘DNS Leak Protection’ option in their VPN software. See the image below-

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I have tested the performance of this option and I am very delighted to report that ‘DNS leaks’ were never detected during my tests at different DNS-Leak-Tracing websites. I show below here, for example, some images from my test results got at cryptoip.info/dns-leak-test  ,  www.dnsleaktest.com and ipleak.net  . You see the images show the common results of ‘No DNS Leak’, as you only see US (Washington) IP address and DNS information managed by PIA; not the DNSs of my local ISP.

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Kill-Switch: So That You’re Not Exposed In Case Of An Unwanted VPN Disconnection

Kill-switch is an innovative feature to ensure data privacy and security of all users by disabling all internet activities when the VPN disconnects. To ensure complete protection, PIA added this ‘Kill Switch’ feature in their VPN software that disconnects all your internet activities if the VPN connection drops. It means when kill-switch is enabled and the connection interrupts, the client software automatically blocks all outgoing network connections so that your real IP is protected from being exposed.

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This is an optional feature so you can switch it on if you feel the need. PIA VPN is here to provide security and anonymity to users. But, this tool only manages to protect the user’s privacy until it is connected. In most disconnection cases, users do not even realize that their VPN connections have stopped working. Cyber criminals and surveillance agencies stay on the lookout for these few unprotected moments to get into a system and compromise its security. Luckily, this will not be the case anymore with PIA users, because they have introduced this Kill Switch feature in its VPN Apps. According to my practical experience, PIA’s Kill-Switch technology works perfectly. Very impressive.

Capability to prevent IPv6 Leak 

IPv6  stands for ‘Internet Protocol version 6’. It is also called IPng (Internet Protocol next generation). IPv6 is the most recent version of the IP (Internet Protocol). It is basically a communication protocol that provides an identification and location system for computers on networks and routes traffic across the Internet. IPv6 was developed by the ‘Internet Engineering Task Force (IETF)’ to deal with the long-anticipated problem of IPv4 address exhaustion. IPv6 is intended to replace the current version of IPv4 (Internet Protocol Version 4).

As IPv6 routes traffic across ISP (Internet Service Providers) and Websites, nowadays it may be possible that user’s traffic requests will be traced by third party or malicious attacker even when connected to an IPv4 VPN. This risk may take place stealthily while surfing any website by downloading any advertisement, image, or css file from an IPv6 URL, and it can even occur over Bittorrent also. In this way it would be possible to spy on the user’s website browsing history or online activity simply from leaked IPv6 requests. So, protecting IPv6 leakage is very important.

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We are very delighted to say that Private Internet Access has added an IPv6 Leak Protection option that disables IPv6 traffic while on the VPN. This ensures that no IPv6 traffic leaks out over your normal internet connection when you are connected to the VPN. This includes 6to4 and Teredo tunneled IPv6 traffic.

Capability to prevent WebRTC IP Leak 

Reports from some users have brought to light an Internet security hole first in VPN industry that might reveal your local IP address to websites / web-browsers through ‘WebRTC’. The ‘RTC’ in WebRTC stands for Real-Time-Communication, and the API directory is used for voice calls, video chats, and p2p file sharing.  This WebRTC was originally developed to aid certain types of connections between browsers without the need for an additional plugin. But today’s most remarkable worrying subject in VPN industry has been WebRTC that could be used to discover your local IP address assigned to your local ISP, even under the presence of a VPN connection.

So, does Private Internet Access (PIA) client software have the capability to protect your local IP address from being leaked through WebRTC?

To get the answer, I have performed multiple tests on this issue using default encrypted protection level set by PIA (Data encryption: AES-128, Data authentication: SHA-1, Handshake: RSA-2048) at different WebRTC-IP-Leak-Tracer-Websites. I, for example, have shown below the test results got at browserleaks.com/webrtc and ipleak.net where I used OpenVPN protocol and Google Chrome browser (without WebRTC extension). Yet It confirms that PIA’s  software works perfectly, as the result shows the United States (New Jersey) Public IP address 208.167.254.236 and WebRTC Local (Private) IP address 10.0.10.6  which don’t indicate my real local IP address assigned to my local ISP, at all. See the image below-

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Note: To increase ‘WebRTC IP  leak protection’ security, I recommend you to use updated Mozilla Firefox browser (and completely avoid Google Chrome, Opera, Safari, Comodo Dragon etc browsers), while being connected with VPN, for ensuring more privacy. If you add ‘Disable WebRTC’ extension to Mozilla Firefox Browser and perform the same test at browserleaks.com/webrtc and ipleak.net , then you’ll get more perfect result and even your VPN’s Public IP address and WebRTC local (Private) IP address will be absolutely invisible. See the image below-

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In case you use ‘Google Chrome‘, you are recommended to add ‘WebRTC Control‘ extension to an updated Google Chrome to prevent ‘WebRTC IP Leak’ perfectly. 

Capability to bypass DPI (Deep Pack Inspection) in Censored locations

Nowadays different websites, ISPs and Governments of different countries around the world are using DPI (Deep Pack Inspection) technology to spy on people’s online activities and control their access to the Internet. This DPI can only tell them that you are using encryption and that your packets are coming from a VPN server. And It is not a magic wand that breaks the encryption. And so far, despite pretending to do exactly that, not even the NSA has ever broken a single packet with or without DPI. According to my test result, I am delighted to say that I found PIA (Private Internet Access) VPN very impressive in bypassing DPI. 

I performed a test at www.doileak.com to know about how much capable PIA  is of preventing a VPN connection from being traced and inspected by any 3rd party. The result shows that No VPN connection was traced by www.doileak.com and it reported that ‘We could not detect your connection type‘. See the image below-

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If VPN connection was detected, then it would say – ‘You are connected via generic tunnel or VPN and have made …. hops. Your connection type (generic tunnel or VPN) is rather uncommon for the average internet surfer, and could suggest proxy/VPN use’.

So, PIA is a great choice for the users who live in such countries that practice Internet censorship such as China, Turkey, Iran, the United Arab Emirates etc

Reconnect Automatically

You don’t have to connect the software again and again if the connection drops.  Just Enable their ‘Auto Reconnect’ option. When your Internet connection is interrupted, their vpn app is intelligent enough to stop and reconnect once your internet connection resumes. This feature guarantees extra privacy and security for their users.

Connect on Application Start

The app will automatically launch every time you login to your device if you enable the ‘Auto Connect on Startup’ option. You can switch it on or off according to your need.

 

PIA MACE to block ads, trackers and malware

PIA has added an amazing tool ‘PIA MACE’ to its client software for ensuring greater online privacy and security of users. These are a set of tools that, when you are connected to their VPN tunnel, might work together, if you check it as ‘ON’, to block Ads, Trackers and Malware to help you safeguard your privacy online.

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This option blocks all annoying and pesky ads at server-level that can be injected via banner ads. It also removes web page content that might be used to track your browsing behavior. Cross-site tracking is used nowadays to generate a profile on your unique online activities, which ultimately destroys your privacy. If you switch this option on,  it’ll be engaged in blocking trackers from the websites you visit, that can track you across multiple websites you visit. It compresses images, analytics code and scripts and other web content thus, make Web pages free from clutter and hence more reader-friendly and improve browsing speeds while saving mobile bandwidth data usage costs. It ultimately helps load websites much faster and makes using the Internet a more pleasant experience.

This option protects your online activities and keeps you secured against advanced threads like malware These threads are generally created by some dishonest businessmen with the only motive in mind – ‘Revenue’.  They try to inject infections to most modern devices and encrypt everything on your hard drive and makes your computer unbootable and ultimately make revenue in their ways. So you never have to worry about your network being exposed to the Malware threats circling the internet.

 

Privacy Policy

PIA is seriously committed to client’s privacy. To ensure their users’ privacy they accept BitCoin too from their users to pay for their services. So, you can pay anonymously using your email address.

PIA is also one of the best logless vpn service providers; meaning they neither store user’s connection-logs (user’s local IP address, time-stamps during connecting or disconnecting attempt) nor activity-logs whatsoever. They neither can relate any internet activity with any specific user account nor can they match any specific user’s identity with any Internet activity, because they work entirely on the basis of shared IPs, meaning that a single IP is used by uncountable number of users and does not track back to an individual user. They state-

‘This Website(‘PrivateInternetAccess.com’), its owners (collectively, ‘London Trust Media, Inc.’) and constituents believe that the privacy and security of our visitors and clients information are of utmost importance. As such, we administer strict policies safeguarding your privacy and security.’

‘Our service is fully automated and we do not log our user’s activities. We do not in any way select the recipients our users transmit to or the material our users access while using our service. We do not store, access, or modify any content that our users access while using our service…… As we do not store any content accessed by our users, we are unable to delete any such content that may be infringing. Because we do not log our users’ activities in order to protect and respect their privacy, we are unable to identify particular users that may be infringing the lawful copyrights of others. [See: https://www.privateinternetaccess.com/pages/dmca-policy]

Evidence says that even FBI could not manage to collect identifiable information of a specific user from Private Internet Access (PIA) as PIA was unable to handover what they simply don’t store. [See: https://news.slashdot.org/story/16/03/12/2043254/vpn-providers-no-logging-claims-tested-in-fbi-case]

Privacy related 12 Questions  answered by PIA’s support team

1-Q: a) Which country is your VPN Company officially incorporated in and under what jurisdiction(s) does it basically operate? b) Is there any mandatory data retention law under that jurisdiction(s) to store any personal information (like name, local address, country, contact number etc.) or any kind of identifiable connection logs or activity logs of your VPN users in your database?

Ans:- a) We’re based in Denver, Colorado, USA. b) Negative. There are no mandatory data retention laws that apply to VPNs in the USA.

2-Q: Is your VPN Company a sister company of any company incorporated under such jurisdiction which has any law that can be used to impose your VPN Company, through the company of which your VPN Company is sister company, to handover any personal information or any identifiable logs of your VPN users whenever they want?

Ans:- Private Internet Access is wholly owned by London Trust Media. No leverage can be made through any other company held by London Trust Media (or any other company)

3-Q: a) Are the servers you use as VPN gateway in different locations basically built-in-house servers that you own or are they Dedicated servers or VPS/Cloud servers hosted on 3rd party hosting companies for rent? b) What privacy and security measures do you take to keep them safe and secure from any possible adversaries of current time? I am asking this, because there is an argument specially about VPS/Cloud servers that if VPN providers don’t own the VPN servers rather host them on third party hosting companies, they have no way to be sure the hosting companies don’t have any stealth key or backdoor into the hosted servers to keep logs, and there may have possibility for hosting companies to store or take snapshots of use- logs. What do you say about this privacy issue?

Ans:- a) We lease dedicated servers from a range of providers around the world. As we have over 3300 servers in 24 countries it would be impossible to maintain them all ourselves. b) We closely monitor legislation around the world in addition to actively monitoring the status of our servers. If we feel the security and/or privacy of our customers is ever threatened, we will remove our presence from that region. We have previously pulled out completely from Russia due to legislation changes and we recently (this week) temporarily pulled out from Germany as we discovered that our datacenter provider was providing logs and such to law enforcement (though no PIA traffic was at risk as we encrypt everything).

Whilst a hosting company could in theory take logs and/or snapshots, it would provide no data as everything is encrypted.

4-Q: a) Where have you hosted your VPN website —on built-in-house server or any VPN gateway server or absolutely separate server other than them? b) When an customer gets registered, which server do you manage to store user’s account information — on any VPN gateway server or same server where website has been stored or absolutely separate server other than them? c) Is the account area you provide to users after registration—a built-in-house account area or any third party software? d) What privacy and security measures do you take to keep users’ account area and personal information safe and secure from any possible adversaries of current time?

Ans:- a) Our server is hosted on our own server and is completely separate from our datacenters. Access is extremely limited and is via IP whitelist and username/password. b) Account information is stored on our own server which again is via IP whitelist and username/password. c) The Account System is custom built by our in house developers. d) IP Whitelist (1 per location), Username & Password. We also do not allow remote access except in specific cases (like myself but I have 20+ years of being a network engineer building and maintaining encrypted and secure networks).

5-Q: a) For getting registered, beside ‘username’, email address and password do you also require full name, local address, country, contact number, postal code etc from users? If so, then why? B) Do you store debit/credit card information, bitcoin wallet address etc on your database if user uses those respective payment methods to purchase any VPN plan? Many argue that these types of information mentioned in (a) and (b) reduce user’s privacy and anonymity specially when court order or subpoena is received to investigate about any active user. What do you say about this privacy issue?

Ans:- We frequently need payment identifiers to locate accounts. However we only receive transaction IDs from our payment processors (Paypal, Bitpay, Stripe etc). Transaction IDs are only accessible to extremely limited people (our Finance Team). Whilst I understand your concern, at worst all the financial information actually does is confirm that a specific person (and they could sign up with false details – I see that a lot) subscribes to our service.

I have personally seen lots of people use fake names, temporary email addresses and pay either by Bitcoin or Giftcard in order to secure their anonymity.

6-Q: We see what username and password are used to login to user account-area are also used to login to VPN client software/apps. And that means user account area is linked with VPN client software/app . a) Do you store or monitor user’s real IP address and time stamps when he mare logs in to or logs out from both the account area as well as VPN client software/app? If you do, then which server do you manage to store them —VPN servers or any separate servers where website or user’s personal account information is stored?

Ans:- No. We do not log IP addresses. The account system is held on a secured server which requires IP whitelist, username and password and being in an authorised location to access.

7-Q: When user pushes ‘Connect button’ of VPN client, then obviously user’s VPN client software understand which username belonging to which user-account is authenticating VPN Server access for VPN tunneling. Do you store ‘username’ and IP address and timestamps other identifiable logs of user when he connects to or disconnects from VPN tunnel through VPN client software/app?

Ans:- No, we do not store usernames, connections, IP addresses, timestamps or any other data. To date we are the only VPN provider who can prove our no logging policy through the use of court documents.

8-Q: Do you store any user’s activity logs on VPN gateway servers that can help specify any specific user? If so, then it is for how long and why?

Ans:- No, we do not store logs.

9-Q: Suppose a court order has come to your company against any of your IP addresses that has been used for any online activity and that should be under official investigation. If enforcement agency goes into the entire content of associated VPN servers which the accused IP address belongs to, then will you or enforcement agency be able to find out any connection/activity logs of any particular period of time in any way that can be matched with any user account. I am asking this because, we know all most all of the professional VPN providers basically provide shared IP addresses to ensure sufficient interface crowding on the servers and crowding is used to increase the total number of users sharing the same IP, which combined with encryption makes it harder for a 3rd party to attribute an outgoing connection to an incoming one thereby significantly increasing users’ privacy. So it becomes harder to identify any particular user’s logs. But yet, if hypothetically we assume that user ‘X’ is the only user who is using a VPN server at a particular short period of time (for example 10 minutes) and none other else, then can you anyhow identify which account-user is using the server, what his real IP address is, what location he is residing in and what activities he is performing at that specific time period?

Ans:- It would not be possible to identify a user on our servers due to encryption and obfuscation which is employed. If 1 person was using a standalone isolated server it could be assumed that that person was the output traffic, however due to the encryption and obfuscation and the fact that none of our servers are isolated, this would be impossible.

10-Q: There is an argument that third party DNS servers may keep user’logs. Do you use third party DNS server? If so, then how do you protect user’s privacy?

Ans:- We operate DNS servers that function with a zero logging policy. This ensures our customers privacy.

11) Do you use any third party support software (like email software, Live Chat software etc) which is linked to the user-accounts and that holds information or logs of subscribed users?

Ans:- Our support portal utilises Zendesk, a 3rd party ticketing software. This holds only the information that the customer provides. Whilst at a minimum this would be an email address, sometimes it contains technical information, real name or financial transaction ID. This is only the information which a customer provides in order to resolve a technical or account issue.

Access to Zendesk is done from our office in Denver, CO with an individual account or in extremely limited cases remote access. In the cases of remote access, 2FA (Two Factor Authentication) is required.

12) If you receive a valid court order or subpoena that requires your company to identify any active user of your VPN service, then a) what do you do? b) what will you be officially able to provide them from account area and VPN servers?

Ans:- In the case of a subpoena being received we immediately escalate it to our Legal Department

Based on historical evidence, we were able to provide confirmation that the IP address which was requested was owned by Private Internet Access. This was mentioned in the court documents that I referenced earlier.

 

Refund Policy

Private Internet Access (PIA) has a clear refund policy. They say that-

  • If you are less than 100% satisfied with the Private Internet Access VPN service, they will gladly refund your payment if the refund is requested within seven (7) days from the date of the purchase.
  • Requests made later than the 7 day purchase date window will not be accepted.
  • If you have initiated the refund process under this Section, and you fail to provide requested information related to any request for additional information from PrivateInternetAccess sent to your account e-mail address within fourteen (14) days from the date of the request sent by PrivateInternetAccess, then you are forfeiting the entire refund request and that you are not eligible for a refund under this Section.
  • You are only eligible for a refund of services once in a three-month period from the most recent account purchase date.
  • If you create a new account after you have already been issued a refund during the three-month period after the most recent account purchase date, you will not be eligible for a refund on that new account, even if you request one during or after the seven (7) day period.
  • Refunds for gift-card based transactions are not available under any circumstances.

 

Customer Support

After sales, customer support service is one of the key implementers to hold your customers; particularly, when you work in a service industry. Be that as it may, with regards to a VPN, Customer benefit gets to be something more than simply fundamental. very one of these services increases the value of the administration acquired and likely enlarge maintenance.

PIA facilitates email support and FAQ & tutorials to solve customer’s problem. Their support team is available to help you 24x7x365. Contact them anytime, via Email, expert support team will come forward to solve your problems. Their support seems professional and friendly.

 

Remarkable Pros

  • 3330+ VPN Servers in 25 Countries worldwide
  • Unlimited traffic, bandwidth and Server switching
  • Only username & email address required to sign up
  • No connection logs, No Activity logs stored
  • Full featured & Powerful VPN Client software/apps 
  • IPv6 leak, DNS Leak Protection & Kill-switch options
  • OpenVPN (UDP, TCP), L2TP/IPSec & PPTP Protocols
  • Maximum security with up to AES-256Bit encryption
  • PIA MACE to block ads, trackers and malware
  • Protection from Firesheep and Faceniff attack
  • Port Forwarding, SOCKS5 Proxy Included, P2P allowed,
  • Connections up to 5 devices at a time allowed
  • Compatible with Windows, Mac, iOS, Android, Router 
  • Multiple Payment Methods including Bitcoin
  • A 7 Day Money Back Policy adopted
  • 24/7 email/ticket Support 

Remarkable Cons

  • No live chat support
  • No Free trial (But 7-day money back guarantee)

 

Our Take on Private Internet Access (PIA)

In this Private Internet Access VPN review, I am delighted to say that Private Internet Access (PIA) is, according to me, one of the best secure VPN service providers I have reviewed in this website. Firstly, because my tests prove that PIA perfectly ensures military grade encrypted privacy of user’s identity and other important information, while surfing online, by hiding local IP and geo-location from unauthorized inspection of any third party. Secondly, PIA is a true no log vpn service provider; meaning, as I stated above, they neither store user’s connection-logs (user’s local IP address, time-stamps during connecting or disconnecting attempt) nor activity-logs whatsoever. They neither can relate any internet activity with any specific user account nor can they match any specific user’s identity with any Internet activityEvidence also proves that even FBI could not manage to collect identifiable information of a specific user from Private Internet Access (PIA) as PIA was unable to handover what they simply don’t store. So, PIA, as one of the best anonymous VPN, may be a great choice in terms of users’ privacy especially for those (like truth seeker journalist, news reporter, blogger) who face a severe need of end-to-end online anonymity and privacy in upholding true information in the internet against powerful bad organizations ( like bad governments, bad law enforcement agencies, bad politicians etc.) with a view to protecting themselves from the probable harassment that might take place by those bad organizations, because if these organizations even illegally force PIA to handover all possible identifiable logs of any specific user to them, they will not be able to officially match any specific user’s identity with any Internet activity. Thirdly, PIA might be suitable and highly recommended for those users also who want to bypass any country’s Internet Censorship &  Content Surveillance, as well as to access any Geo-Blocked Website, or to view or download any legal file or video, in the form of P2P or torrenting, with profound privacy. Fourthly, PIA offers all its necessary features for ensuring end-to-end privacy and possible anonymity with its cheaper budgeted pricing plans that you can hardly get from its competitors in industry. As a whole, PIA is one of the best anonymous VPN – one of the best logless VPN providers in industry that you can rely on.

 

Visit www.PrivateInternetAccess.com